ICS respects your privacy and is committed to protecting the information you provide when contacting us through our website or communicating with our team. This policy explains how information may be collected, used, and protected when you interact with our website or request services.
SMS COMMUNICATIONS
ICS may communicate with customers via SMS text messages regarding service-related updates, including appointment reminders, dispatch notifications, project updates, or job completion surveys.
ICS will collect verbal opt-ins from customers. Customers may choose to opt in to receive SMS notifications either in person or during a phone call initiated by the customer.
During the opt-in process, customers will be informed that they may receive text messages from ICS. They will also be informed that message and data rates may apply, that message frequency may vary, and that they may reply HELP for assistance or STOP at any time to unsubscribe.
Phone numbers collected for SMS consent will not be shared with third parties for marketing or promotional purposes.
How Information Is UsedInformation collected through this website may be used to:
• Respond to inquiries
• Provide service information
• Schedule appointments
• Communicate project updates
• Improve customer service
ICS does not sell or distribute personal information to third parties for marketing purposes.
CONTACT INFORMATION
If you have questions regarding this Privacy Policy, please contact:
ICS
1155 Dairy Ashford Rd., STE 450
Houston TX 77079
